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Vacancies in Palladium, Technical Director, Health Care Quality Assurance, and Improvement

Technical Director, Healthcare Quality Assessment, and Improvement

Palladium is a global leader in the design, development and delivery of Positive Effects – the deliberate creation of lasting social and economic value. We work with governments, businesses and investors to meet the world’s greatest challenges. With a team of more than 3,000 employees working in 90 countries, as well as an international network of more than 35,000 experts, we help improve the economy, society and, most importantly, people’s lives.

Diversity, Equality and Inclusion – We welcome applications from all walks of life and actively promote diversity to promote innovation, creativity, success and excellence. We welcome and seek to ensure that we achieve diversity among our employees; and that both job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but not limited to) socioeconomic origin, age, race, sexual orientation, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or indigenous status.

If you need any adjustments or accommodation due to disability or are a non-divergent person or any other condition, please email our team at accessibility@thepalladiumgroup.com

Protection – We define Protection as “Palladium ‘s preventive measure to protect our people, clients and the communities we work with from harm.” We are committed to ensuring that all children and adults who come in contact with Palladium are treated with dignity and are free from abuse. All successful candidates will be subject to an enhanced selection process, including defense-based interviews and a rigorous process.

Project Summary and Responsibilities:

As part of the USAID-funded Data for Impact (D4I) project, Palladium is conducting location-level monitoring and health data collection activities in Tanzania. The overall goal of the activity is to improve clinical services, patient safety and health activities. This will be done through regular quality evaluations (QA) of USAID-run health websites and recommendations for quality improvement (QI) measures. The Technical Director will be responsible for the overall role of the project, including on-site technical monitoring, reporting to USAID and managing the Palladium D4I headquarters, and overseeing field personnel.

Basic roles and responsibilities:

  • Provide a response to mission requests.
  • Work with Palladium headquarters to provide contractual oversight and management and report on the D4I project.
  • Supervise local staff, including field monitoring staff.
  • Monitor the technical aspects of the activity, including the formulations and adjustments required for all QA / QI and DV protocols, location navigation coordination.
  • Assistance in preparing USAID monthly reports,
  • Review data analysis and provide additional technical expertise as needed.
  • Assist in training data collectors and ensure that quality data collection procedures are followed. participate in the quarterly data review by USAID and presentation of data in innovative structures.
  • Report to the activity manager at Palladium headquarters.

Required qualifications:

  • Have a thorough understanding of stakeholder relations in Tanzania, get acquainted with the USAID program, a professional health management system specialist with M&E, QI and data presentation, public health information on HIV, FP, MCH and malaria;
  • Experience with PEPFAR QA / QI monitoring tools, especially SIMS;
  • Experience in designing QA / QI website tracking tools and their implementation;
  • Training experience for field staff for USAID-assisted data collection and site preparation tools project;
  • Excellent knowledge of written and oral communication;
  • Available with travel to Tanzania on request.


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